SHIPPING INFORMATION
SHIPPING INFORMATION
- Domestic shipping in Australia
● Delivery time: 6 working days
● Cost: subject to shipping costs on the checkout page
● Courier: Australia Post and Aramex - International shipping
● Delivery time: 11 working days
● Courier: DHL International and Australia Post International - Order processing time
3.1 All orders will be processed within 1 working day (excluding weekends and public holidays)
3.2 Customized products may require an additional 3 working days to process - Shipping precautions
4.1 International orders may be subject to import duties and taxes, which are borne by the recipient
4.2 Please make sure to provide an accurate delivery address. Additional costs caused by incorrect addresses are borne by the customer
4.3 We provide shipping insurance for all orders - Order tracking
5.1 A tracking number will be sent by email after all orders are shipped
5.2 The latest status can be checked through the courier company’s official website using the tracking number - Delayed delivery
6.1 Extreme weather, customs inspections or force majeure may cause delivery delays
6.2 If the delivery is delayed for more than 7 days, please contact sunridge@rattanwallbaskets.com - Contact Us
If you have any questions about shipping, please contact:
Delivery Service Team
Email: sunridge@rattanwallbaskets.com
This shipping policy applies to all orders from www.rattanwallbaskets.com. We reserve the right to adjust the shipping arrangements based on actual conditions.
