PRIVACY POLICY

PRIVACY POLICY

1. Introduction
   Welcome to www.rattanwallbaskets.com. We value your privacy and this Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or purchase our products.
2. Information We Collect
   ● We may collect the following types of personal information: Contact information (name, email address, phone number)
   ● Shipping address and billing information
   ● Payment information (credit card details processed through a secure payment gateway)
   ● Browsing behavior and usage data
   ● Customer service communication records
3. How Your Information Is Used
   ● We use your information for the following purposes: Processing orders and delivering products
   ● Providing customer support
   ● Improving our website and products
   ● Sending marketing communications (you can unsubscribe at any time)
   ● Preventing fraud and ensuring website security
4. Data Sharing
   ● We only share your information in the following circumstances: With necessary service providers (such as logistics companies, payment processors)
   ● Complying with legal requirements or responding to legal process
   ● Business transfers (e.g. company sale or merger)
5. Data Security
   ● We take reasonable security measures to protect your personal information, including: SSL encryption technology
   ● Secure payment processing
   ● Restricted employee access
6. Cookies and Technology
   ● We use cookies and similar technologies to: Remember your preferences
   ● Analyze website traffic
   ● Provide a personalized experience
7. Your Rights
   ● Under Australian privacy law, you have the right to: Access your personal information held by us
   ● Request correction of inaccurate information
   ● Request deletion of data in certain circumstances
   ● Opt out of receiving marketing information
8. International Data Transfers
   As an Australian company, we primarily store data in Australia, but some service providers may process data overseas.
9. Children’s Privacy
   Our website is not directed to children under 16 years of age and we do not knowingly collect information from children. Policy Changes
   We may update this policy from time to time. Significant changes will be posted on the website.
10. Contact Us
    For any privacy-related questions, please contact:
    Email: sunridge@rattanwallbaskets.com

This policy applies to www.rattanwallbaskets.com and its related services.